Buying and Shipping Policies
All customers ordering through the online store must read these policies and initial during checkout that they understand and accept all policies on this page. We strongly recommend all customers read over all policies before ordering birds. Exceptions will not be made due to customers failing to read the policies before placing an order.
State and Federal Regulation Polices
It is the responsibility of the customer to know and comply with any regulations enforced by the federal government, their state, county, and/or any other relevant party that may impose rules obtaining to owning your birds.
Shipping Schedule
We only deliver birds to USPS for shipping on Monday's or Tuesday's in order for the birds to make it safely to their destinations before the weekend. Please we aware of this when purchasing birds.
An email will be sent to alert you of the expected ship date. Once received at USPS, the tracking number for your order will be updated.
We do not ship during Holiday weeks due to the limited delivery schedule of the USPS.
Shipping Prices
We charge a flat rate shipping charge of $150 per pair of birds purchased. We only ship USPS Priority Express to ensure birds are delivered within 3 days of shipment.
Prices may vary based on shipping zip code and amount of birds purchased. Prices may also vary due to changes to USPS Pricing. Due to the use of a flat rate shipping charge, the price will not match the postage sticker on your box. The pricing of the flat rate shipping covers the USPS cost, as well as the cost of the boxes required for shipping.
We only ship to the lower 48 states, not including the District of Columbia. Shipping to islands within the lower 48 may result in additional fees.
Shipping Policies
*Updated for 2026 Season
Shipping is at the risk of the buyer. We will no longer refund or replace birds that experience issues during or after transport.
We recommend that you contact your Post Office to inform them you are expecting a shipment of live birds.
A phone number must be provided during checkout so it can be put on the box for USPS to call you when your shipment arrives.
If any losses are identified, you will need to file a claim with your post office. THIS NEEDS TO BE COMPLETED AT THE TIME OF PICK UP AT USPS
We do not offer any guarantee once the birds leave our farm, the USPS facility, or anywhere else you may receive your birds from. We do our best to ensure the birds will have a safe trip, but cannot guarantee this.
NOTE: Birds being very scared or nervous should not be reported as a problem. This is considered normal behavior for these birds, especially after the process of transportation. Once they are in their new home/aviary, they will settle down.
Cosmetic things such as feather quality, males being in full, or other things that do not affect the birds health are not guaranteed. Our goal is to provide healthy birds, but things happen during transport that may affect the looks of the bird.
All birds will be wing-clipped to prevent flight in case something were to happen during transport.
We strongly urge not to order live birds from us that you plan to use for taxidermy use.
It is recommended that birds received be quarantined prior to integration in your aviary. This prevents any unknown diseases from spreading to your flock.
Refunds & Exchanges
Due to the nature of the items we sell, we do not accept returns or exchanges. Refunds are only given to birds with an obvious problem, which is issued on a case-by-case basis. Shipping is at the risk of the buyer.
Contact us.
If you have any questions or concerns regarding the policies listed above, please reach out to us. We would be happy to answer any questions you may have.